Shipping

***PLEASE BE AWARE THERE MAY BE POSSIBLE DELAYS WITH YOUR ORDER DUE TO THE IMPACT FROM CORONAVIRUS***

 

Order Process

Once your order has been placed and payment has been received, you will receive a confirmation email. I will process your details and the gallery will begin production.

I strive to get your purchase to you as soon as possible. If there are any unexpected delays, I will notify you. You will receive another email with a tracking number once your order is printed, packed and ready for transit.

Shipping within Georges River/Sutherland Shire

There is an option to pick up from Shire Arthouse gallery located in Cronulla free of charge.

Alternatively, I can personally deliver your purchase depending on my current schedule. Please email amymercerphotos@gmail.com if you do have a preference and arrangements can be made to best suit you.

Shipping within Australia

Due to current lockdown restrictions and high demand for couriers, there will be a temporary delivery charge:

Standard Delivery $18.95 for prints & small to medium sized framed prints

Heavy Goods Delivery $30.00 for large framed prints.

Prints will be delivered via Australia Post. Framed prints will be delivered via Courier.

Please note that it may take longer to receive your order within the specified time frames due to the result of seasonal fluctuations and the efficiency of couriers.

Shipping Overseas

Shipping is available for prints/rolled canvas only. Flat rate of AUD$50 for delivery applies. Digital copies also available for overseas customers for one time use only. 

If you are from overseas, wish to purchase a product and have any further questions, please enquire through the Contact page.

Purchasing Timeline

All orders are made to order.

Processing Time: 

2-3 Working Days: Unframed prints

5-6 Working Days: Framed Print 

5-6 Working Days: Canvases/Acrylics 

Please note the production process of your order may be completed sooner or longer (no more than 10 business days) depending on the workload at the gallery.

PLUS 

Shipping Time:

1-2 Business Days: Sydney Metro 

2-3 Business Days: QLD Metro, SA Metro, VIC Metro 

2-6 Business Days: NSW Regional, QLD Regional, SA Regional, VIC Regional 

5-15 Business Days: NT, WA, TAS 

Urgent Orders

If you wish to have your order sooner, please email amymercerphotos@gmail.com and I will do my best to prioritise and fast track your purchase.

Terms and Conditions

Please find the Terms & Conditions here